SignExact Knowledge Base
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Browse our comprehensive documentation, troubleshooting guides, and compliance references.
Getting Started
Creating your account, navigating the dashboard, and uploading your first agreement.
How to upload and prepare your first PDF agreement
Understanding what counts as a monthly envelope
Setting up your organization profile and branding
Document Preparation & Fields
Using the drag-and-drop editor, coordinate snapping, and required field rules.
How 72-DPI bottom-left coordinate translation prevents field drift
Configuring signatures, initials, dates, and text inputs
Mandatory vs optional field validation
Signer Experience & Workflows
Managing recipients, guest tokens, sequential ordering, and reminders.
Configuring sequential vs parallel signing workflows
How 256-bit guest signing tokens work without passwords
The pre-execution Print & Sign statutory review gate
Certificates & Verification
Verifying executed documents, reading the SHA-256 ledger, and Adobe Reader trust.
How to inspect the 2-page Certificate of Completion
Verifying the SHA-256 chained hash continuity in terminal
Opening signed PDFs in Adobe Acrobat Reader
Billing & Envelope Quotas
Understanding plan tiers, monthly rollover, invoices, and quota alerts.
How monthly quota reset works on the 1st of each UTC month
Upgrading your plan when you hit your envelope limit
Canceling or changing your subscription tier
Security & Account Settings
Rotating passwords, multi-tenant isolation, and configuring corporate keys.
Rotating the default administrator password
How organization tenant boundaries are enforced
Connecting a custom PKCS#12 corporate certificate
Still Have Questions or Need Enterprise Assistance?
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